Content is key in today’s world. With the many different
businesses competing for the consumer’s attention, having the best content that
is the most applicable to the audience will set one business apart from the
next. In Is Your Content Strategy Guided by Audience
Intent (or Just Keywords)? by
Laura Lippay, she discusses
how companies are creating content focused on putting the most keywords in the
page in order to generate page views. She states, “Content is a means of
communicating and building a relationship with an audience.” Therefore,
companies cannot create pages with an excessive amount of keywords to increase
readers. They have to create content that is unique and will interest the
prospective audience. Laura Lippay suggests before creating content, one should
analyze the goals of the content, the goals of the company, and the audience
intent. Understanding this before
creating content should help it be more successful for the company.
Jayson DeMers discusses some mistakes companies make when
creating content in 5 Mistakes You’re Making With Your Content
Marketing Strategy. One suggestion is to be transparent with the
content. Readers know what the aim is for companies. Do not try to deceive the
readers by hiding the original motivation of the content. This transparency
could help build trust between the company and consumer. This could be the
future of a lasting relationship, because trust builds strong relationships.
Another mistake companies make that Jayson DeMers points out is the content is
not directed towards the right audience. He suggests some possibilities for
problematic audience targeting including, reading level mismatch, content that
does not address the needs or interests of the audience, and content that does not
use the format the audience prefers. The solution Jayson DeMers suggests is to
try out different content with different audiences to see what works. In
addition, analyzing previous efforts and their success will help guide the
future.
John Hall, in Without Tailoring Content to the Buyer's
Journey, You're Missing the Mark, gives a great example of how
having ineffective content does a disservice to a company. He writes, “Creating
content that doesn’t directly speak to your audience is like accidentally
gifting your mother-in-law a men’s razor and some aftershave. It’s a waste of
resources, and you’re bound to lose a lot more than trust.” I think this is a
great example of how content that is not targeted correctly can hurt rather
than help a company. This is the third article stating a company has to define
the target audience in order to create successful content. Creating content for
the different type of consumers at different stages in the buying process will
broaden the reach of the company and increase reader traffic. John Hall calls
the process of a consumer making a purchase a “buyer’s journey.” I think this
phrase perfectly exemplifies that consumers go through a journey when they
purchase products or services. Keeping this concept in mind while writing
content will help companies write content that is more prevalent to the
consumers’ current place in the journey.

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